Ordering and Acceptance
By placing an order with ATL Sweet AF, you agree to these Terms and Conditions. All orders are subject to availability and acceptance. We reserve the right to refuse or cancel an order when necessary, including in cases of product unavailability, incorrect pricing, payment issues, or suspected fraud.
Products and Availability
ATL Sweet AF offers freshly prepared, perishable dessert products. Flavors and product availability may change based on our current menu, ingredient availability, and production capacity.
Product photographs are intended to represent our desserts as accurately as possible. Because our products are made by hand, the appearance of individual desserts may vary slightly from photographs shown on our website.
Minimum Orders
Orders are subject to any minimum-order quantities displayed on our website at the time an order is placed. Customers must meet the applicable minimum before an order can be completed.
Pricing and Payment
Prices are displayed on our website and are subject to change without notice. The price applicable to an order is the price shown when the order is submitted.
Payment must be completed through the payment methods available at checkout. Orders are not confirmed until payment has been successfully processed.
Pickup and Delivery
Customers are responsible for providing accurate contact, pickup, and delivery information when placing an order.
Pickup and delivery availability, locations, schedules, fees, and applicable service areas will be provided during the ordering process or elsewhere on our website.
Customers receiving a delivery should ensure that someone is available to receive the order at the agreed location and time. ATL Sweet AF is not responsible for delays or problems resulting from incorrect information provided by the customer or an unavailable recipient.
Food Storage and Safety
Our desserts are perishable and should be refrigerated promptly after pickup or delivery.
Customers are responsible for properly storing products after they have been received. ATL Sweet AF cannot be responsible for deterioration, spoilage, or other problems resulting from improper handling or storage after delivery or pickup.
Allergens
Our products may contain or come into contact with common food allergens, including milk, eggs, wheat, peanuts, tree nuts, and soy.
Although we take reasonable care when preparing our products, we cannot guarantee that any product is completely free from allergens or cross-contact. Customers with food allergies or sensitivities should consider this information before ordering.
Cancellations and Order Changes
Because our desserts are prepared specifically for customer orders, cancellation or modification requests should be made as soon as possible.
Once preparation of an order has begun, we may be unable to cancel the order, change it, or provide a refund.
Refunds and Returns
Because ATL Sweet AF products are freshly prepared and perishable, all sales are final and products cannot be returned or exchanged.
If an order is incorrect or there is a problem with the product when it is received, please contact us as soon as possible. We will review the circumstances and, when appropriate, provide a replacement or refund.
Additional information is available in our Refund and Returns Policy.
Website Use
You may use this website for lawful personal purposes, including viewing our products, placing orders, and contacting ATL Sweet AF.
You may not misuse the website, interfere with its operation, attempt unauthorized access, or use its content for fraudulent or unlawful purposes.
Intellectual Property
The ATL Sweet AF name, branding, logos, photographs, graphics, written content, and other original materials appearing on this website may not be copied, reproduced, distributed, or used for commercial purposes without permission.
Limitation of Liability
To the extent permitted by law, ATL Sweet AF is not responsible for indirect or consequential losses arising from use of our website or products.
Nothing in these Terms and Conditions is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited.
Privacy
Information submitted through our website is handled in accordance with our Privacy Policy.
Changes to These Terms
We may update these Terms and Conditions periodically to reflect changes to our products, ordering procedures, website, or business practices. Updated terms will be posted on this page.
Contact Us
If you have questions about these Terms and Conditions or an order, please contact us through our website.